Introduction Communication is an essential part of our daily lives, and it’s important to choose the right mode of communication for any given situation. Each situation can have different requirements and different communication modes can be more effective for each one. In this paper, I will review the communication scenarios given in the Unit 8 template and choose the best mode of communication for each one. I will then explain why I chose the specific mode and how it is the most appropriate for the given situation.
Scenario 1: A manager needs to communicate to their staff that there will be changes in hours, starting next week The best mode of communication for this scenario is an in-person meeting or a video conference call. It is important that the manager is able to explain the changes in person and answer any questions the staff may have. This will also give the staff members a chance to express any concerns they may have and allow the manager to address these concerns. This mode of communication is the most appropriate in this situation because the staff will be able to get direct feedback from the manager and have their questions answered in real-time.
Scenario 2: A business needs to communicate to its customers about a new product launch The best mode of communication for this scenario is likely a combination of email and social media. Email is a great way to reach a large number of customers at once and provide them with detailed information about the new product. Social media is a great way to build excitement and generate interest in the product. This mode of communication is the most appropriate in this situation because it allows the business to reach a wide range of customers and ensure that they are all aware of the new product launch.
Scenario 3: A group of friends needs to coordinate a surprise party The best mode of communication for this scenario is likely a group messaging app. This is the most appropriate mode of communication in this situation because it allows the group to easily discuss the details of the party while keeping it a surprise. Group messaging apps also allow the group to easily share photos, videos, and other content to help plan the party.
In conclusion, it is important to choose the right mode of communication for any given situation. Each scenario can have different requirements, and the most appropriate mode of communication should be chosen to ensure that the message is communicated effectively. In this paper, I have reviewed the communication scenarios given in the Unit 8 template and chosen the best mode of communication for each one. I have also explained why I chose the specific mode and how it is the most appropriate for the given situation.
Galloway, John. “How to Choose the Best Mode of Communication for Your Business.” Entrepreneur, Entrepreneur Media, Inc., 10 Apr. 2020, www.entrepreneur.com/article/351070.
Kluemper, David H., et al. “The Relationship between Communication Modes and Perceptions of Trustworthiness and Attractiveness.” Journal of Management, vol. 37, no. 3, 2011, pp. 763–782.
“Types of Communication.” Communication Studies, Department of Communication Studies, University of North Texas, communicationstudies.unt.edu/types-of-communication.