Explain with specific examples how Social Media and Big Data can…

Explain with specific examples how Social Media and Big Data can help your organization (or an organization you are familiar with) maintain a competitive edge in the face of competition and rising customer demands for speed, convenience, quality, and value. In your answer, explain how Social Media and Big Data affect organizational decision-making and add a strategic value to the organization. Be sure to discuss both topics, Social Media and Big Data.