professional Resume

resume writing writing question and need support to help me learn.

please if you can make the resume professional accept this if you can’t make the resume professional leave it.
I need help make my resume professional.
you can edit and move around the parts to be fully professional.
I attached my resume and make match with the link of the open opportunity.
Thank you,

Requirements: see the top
My first and last name
my email address
my phone number
Extract customers’ data from various sources and manage it in an organized computer-based system.
Fluent in English and Arabic; Knowledge of the language’s structure and content, including the meaning and spelling of words, rules of composition, and grammar.
Customer service focus, with the ability to stay positive in interactions with clients and team members.
Proficient at working with several operating systems and programs, including hotel software and Microsoft Office 365 (Word, Excel, Access, Outlook, PowerPoint).
Great ability to use verbal and written language in performing training or preparing reports.
Adept at establishing and maintaining effective work relationships with superiors, associates, and clients.
Highly interpersonal skills, with creativity in implementing and modifying workflow to meet the highest level of client satisfaction.
Data Entry and Staffing Coordinator October 2021-present
Company name City, Country
Produced monthly reports using advanced Excel spreadsheet functions
Organized forms, made photocopies, filed records, and prepare correspondence and reports Assisted with receptionist duties, file organization, and research and development Obtained scanned records and uploaded them into the database Performed data entry for all invoices
Handled confidential information for clients, such as legal documents and tax information. Maintained accuracy for all data entered the computer
Uses MS Office daily, including Outlook and Excel
Communicating with clients or employers about projects, events, expectations, and goals Plan, organize, and implement sustainable staffing strategies
Investigating the staffing needs of the company Work with recruiting agencies when needed Assist in the candidate interview
Assist in new employee onboarding Design and plan work shifts and schedules Assistance in payroll procedures
Front Desk Supervisor March 2018 – March 2020
Hotel Name City, Country
Assisted Front Desk Manager with overall operations of Front Desk, prepared weekly employees schedule, and assumed responsibility for completing shift work up to standards and according to established procedures.
Provided all guests (including groups) with a friendly, accurate, and efficient check-in / check-out process while following the company’s policies and procedures. Prepared for check-ins before the guest arrives using the arrivals grid, prepared express check-ins, and plan for group arrivals. Ensured the front desk / lobby areas remains clean, organized, and ready to greet guests.
Issued are written, and oral instructions to co-workers assigned duties and examined work for accuracy, neatness, and conformance to policies and procedures.
Supervised Guest Service Representatives at Front Desk for completion of duties, performance up to standards, giving direction, and decision making.
Verified and collected guest payments and identification, ensuring all procedures are followed to protect sensitive guest information, including identity and credit card information. Processed all financial transactions with strict adherence to defined procedures.
Front Desk Agent August 2013 – March 2020
Hotel name City, Countyr
Processed guest payments upon check-in and managed cash drawers and cash pic ups.
Prepared records on daily and weekly cash flow.
Counted end-of-shift cash receipts to ensure accuracy with paper receipts.
Registered new guests, recorded information, and input data into the internal system.
Responded to guest complaints or support requests and analyzed request rates to determine satisfaction.
Provided information on programs, support, and assistance to clients.
Facilitated checkout for guests and relayed information on checkouts to the cleaning department.
Computer Technician March 2011 – August 2012
Self Employed City, Country
Performed a variety of computer repairs including replacement of parts, installation of windows and other software and apps.
Employed effective troubleshooting techniques top facilitate the requests being performed on time.
Delivered computer support via phone and text messages to customers on daily basis.
Executed database backup and recovery.
Consulted with customers regarding technical issues and methods to prevent further complications.
Disassembled laptops and PCs for issues diagnosis.
 – university name-(In process Class of 2023)
Associate degree in Business Administration / Economics College name June 2021.
High School Diploma – name and country and year.

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